Heute zufällig gefunden.
- Woman 1: “What is that little trash can on the screen?”
- Woman 2: “My son says that is call the ‘recycle bin’. He tells me when I don’t want a Word document anymore and I delete it, it really goes in there.”
- Woman 1: “Why in the recycle thingy? Can’t you just erase it?”
- Woman 2: “Oh no, Word wouldn’t work for very long if I did that, I would run out of blank pages.”
- Woman 1: “Why?”
- Woman 2: “Because it cleans the words off the pages, then sends the blank sheets back to Word so they can be used again. That’s why it’s called the recycle bin.”
A guy at our company asked to have Lotus Notes installed on his Mac. He said he’d be away for a couple days, and I could install it then. When I went to do it, there wasn’t enough disk space, but there was about 96 megs in the trash. Ah, I thought, he’s forgotten to empty it.
When the user returned to work, he came straight to see me after switching on his machine.
- Him: “Where’re all my files?”
- Me: “What files?”
- Him: “The ones I was keeping in the trash.”
- Customer: “I installed Windows 98 on my computer, and it doesn’t work.”
- Tech Support: “Ok, what happens when you turn on your computer?”
- Customer: “Boy, are you listening? I said it doesn’t work.”
- Tech Support: “Well, what happens when you TRY to turn it on?”
- Customer: “Look, I’m not a computer person. Talk regular English, not this computer talk, ok?”
- Tech Support: “Ok, let’s assume your computer is turned off, and you just sat down in front of it, and want to use it. What do you do?”
- Customer: “Don’t talk like I’m stupid, boy. I turn it on.”
- Tech Support: “And then what happens?”
- Customer: “What do you mean?”
- Tech Support: “Does anything appear on your monitor? I mean, the TV part.”
- Customer: “The same thing I saw last time I tried.”
- Tech Support: “And that is what?”
- Customer: “Are you sure you know what you’re doing?”
- Tech Support: “Yes, sir. What is on your screen?”
- Customer: “A bunch of little pictures.”
- Tech Support: “Ok, in the upper left corner, do you see ‘My Computer’.”
- Customer: “No, all I see is that little red circle thing with the chunk out of it.”
- Tech Support: “You mean an apple?”
- Customer: “I guess it kind of looks like an apple.”
Then it took me fifteen minutes to convince him that he had a Mac. Even after showing him “About this Macintosh.” I spent another fifteen minutes trying to convince him that Windows 98 wouldn’t work on his Mac. He said it should work because Windows 98 is for PCs, and he had a PowerPC. I think he’s still trying to get it to read that CD, because I never could convince him.